Frequently Asked Questions

MOXII MOUVE sizing generally follows standard Australian sizing. Always check the individual product size guide and fit notes, as fit may vary by style.

If you are between sizes, prefer a firmer fit, or want maximum compression and contouring, we recommend choosing one size down.

For a more comfortable fit or extended wear, choose your usual size unless the individual product fit notes advise otherwise.

Yes. If you are between sizes or prefer a firmer, more sculpted fit, we recommend choosing one size down for maximum compression and contouring.

If you prefer a more comfortable fit for extended wear, choose your usual size.

Always check the individual product fit notes before ordering.

Contouring is integrated into the garment rather than added as a separate layer.

Selected MOXII MOUVE Sculpt pieces combine performance stretch fabrics, targeted compression and considered seam placement to support and define the body's natural shape.

Always follow the care label attached to the individual garment. For most performance garments:

• machine wash cold;
• turn garments inside out;
• use a gentle cycle;
• use mild detergent;
• avoid fabric softener; and
• wash with similar colours.

For garments containing elastane or other performance stretch fibres, air drying is recommended unless the garment care label states otherwise.

We currently ship within Australia only. International shipping is not currently available.

Standard Shipping is estimated at 2–6 business days from dispatch. Delivery times may vary depending on your location, carrier conditions, peak sale periods and public holidays.

Express Shipping is estimated at 1–3 business days from dispatch.

Contact Support@moxiimouve.com as soon as reasonably practicable with your order number and details of the issue.

We accept the payment methods displayed at checkout.

Yes. Where available at checkout, MOXII MOUVE offers Klarna Pay in 4, allowing eligible customers to split a purchase into four interest-free instalments. Klarna eligibility and terms are determined by Klarna.

Yes. Adding an item to your cart does not reserve inventory. Limited-release products and colourways remain subject to availability until checkout is completed.

Unless the relevant promotion specifically states otherwise, only one promotional code may be used per order.

Eligible non-intimate products may qualify for an exchange-only option when requested within 14 calendar days after delivery, subject to product condition and eligibility requirements.

Faulty, damaged, incorrectly supplied or non-compliant products are handled in accordance with Australian Consumer Law.

For an eligible non-intimate garment, an incorrect-size purchase may qualify for our voluntary exchange-only option if requested within 14 calendar days after delivery. The customer is responsible for return postage.

For health and hygiene reasons, MOXII MOUVE does not accept voluntary change-of-mind returns for products classified as intimate or hygiene-sensitive. This does not affect Australian Consumer Law rights.

Contact Support@moxiimouve.com with your order number, description and photographs where possible.

1. Email Support@moxiimouve.com.
2. Include your order number and reason.
3. Wait for return authorisation before sending anything back.